In the ever-changing context of Covid-19 pandemic, we have amended our cancellation and postponement policy to give you more flexibility for your travel plans.
If there are travel restrictions in effect which make travelling impossible
- closed borders or a ban on non-essential travels
- a lockdown or restrictions on inter-regional travels
- a shutdown for hotels
the travel will be canceled or postponed free of charge.
In case of cancellation, the total amount of the booking excluding the insurance premium will be reimbursed.
If you decide to postpone the trip, the downpayment will be kept and deducted on the amount of the later booking.
The closure of restaurants and/or a limited access to touristic sites cannot be invoked to cancel or postpone the trip free of charge. Le Vélo Voyageur together with your hosts will make all the
necessary arrangements to provide meals (advance booking, delivery, meal-trays). You will be kept informed in due time if any plans need to be made regarding food or visits.
If you are positive to Covid-19 before departure or if you are put into quarantine before departure
, the general cancellation and modification policy apply. However, the cancellation
costs can be covered by your travel insurance.
Make sure you have a travel insurance when you book and check that your insurance provides coverage if you or one of your contact is tested positive to Covid-19.
Residents of the European Union, Switzerland, Liechtenstein and Norway can purchase an insurance on our website when booking their trip.